Copy of Delivery Information

ROYAL MAIL CYBER INCIDENT 10.01.23 
Royal Mail is experiencing severe service disruption to their international export services following a cyber incident, As of 19 00 hrs GMT 13.01.23 they temporarily suspended all export services which means that we are not be able to generate any labels for items being exported therefore we are unable to dispatch order until they un-suspend their export services. for more information on this click here.
Please note: UK services are not affected
   
 

DISPATCH INFORMATION

Orders are dispatched Monday - Friday

Order before 12pm GMT Monday - Friday for SAME DAY DISPATCH* 

*Excluding Public Holidays and Bank Holidays or if stated otherwise

 

UK SHIPPING

Royal Mail tracked 24 - aim is next working day once shipped *

Royal Mail tracked 48 - aim is 2 - 3 working days once shipped *

Royal Mail 1st class signed for - aim is 1 - 2 working days once shipped *

Royal Mail 2nd class signed for - aim is 2 - 3 working days once shipped *

Royal Mail Next working day delivery -  aim is next day delivery *(Must order before 12pm Monday - Thursday) *

Royal Mail Saturday delivery - aim is next day delivery for Saturday arrival *(Must order before 12pm Friday) *

 

*INDUSTRIAL ACTION: Please note due to Industrial action within The Royal Mail (our courier) their services will experience delays therefore the above time frames cannot be guaranteed, for more information on this click here. 

 

INTERNATIONAL SHIPPING

All International orders will be sent International tracked & signed, International tracked or International signed with the Royal Mail depending on the destination. 

Europe: Royal Mails aim - 1-3 weeks*

Rest of the world: Royal Mails aim -  1-4 weeks* 

Ukraine & Russia: Severe delays should be expected therefore the above time frames cannot be guaranteed*

 

*ROYAL MAIL CYBER INCIDENT 10.01.23: Royal Mail is experiencing severe service disruption to their international export services following a cyber incident, for more information on this click here.

 

Depending on the value of your order, your parcel may or may not be charged customs or import duties. Unfortunately, these charges are out of BELLA NADAR's hands, and vary widely from country to country, so we're unable to predict what your particular charges may be. For information regarding customs & taxes, please refer to your government website advice. All customs charges must be met by the customer.

 

Please note: LLY the Label is not responsible for any delays caused by couriers. These may happen from time to time and can occur in peak volume periods.